Media as we know it today, is more
fragmented than a decade ago. It is becoming increasingly challenging for
brands to ensure their messages and narrative are kept alive and able to reach
all their identified stakeholders. The
phenomenal growth of social media is also adding to the pressure, because
brands are faced with new challenges of relevance, aspiration, appeal, retention,
currentness and the ability to engage with an audience, which is empowered for
choice. The question is what do you do to ensure your brand does not fall by
the way side.
Content is king! Is your brand confident enough to hold its
own in world where everyone is a critic, a user, an expert and have their own
unique ideas, wants and needs. It
requires deeper and ongoing understanding of what the consumer or customer
expects from your brand. The traditional
channels of engagement are no longer sufficient. #Research once a year is a thing of the past.
Campaigns should be less rigid
and dogmatic. The environment is no
longer static and long-term friendly.
Your brand, campaigns and interventions should be more agile, flexible
and able to respond aligned to market conditions and expectations. Playing catch-up will be to your determent,
because by the time you arrive at the particular point, the market as moved on
already. It’s no longer business and
usual. The environment requires a 24/7 awareness
approach, global mindset/appreciation and able to deliver yesterday.
So how do you approach this
new dynamic world of brand management.
Empower all your employees to be active, committed, engaged and
solutions driven advocates. The liquidity of your brand will determine your
ability to stay top of mind and ahead of the game. Quicker turn-around times, but most
importantly do not compromise the essence of your brand and the principles of
brand, marketing and communication. No re-invention, just enhancements and an
eye on the ball, always. Collaboration, ownership, leadership and willingness
to adapt the changing environment. Your brand is no longer what you think it
is, it is what your stakeholders say and experience as their reality. Make
their reality a positive, memorable and inspirational one; benefiting all who
have an interest and relationship with your brand.
Be brave and create those
hashtag moments…
Be brave and create those hashtag
moments…
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